UserIQ Brings Mobile Application Support to the Customer Success Market

first_imgPlatform Now Reaches Customers Through Both Desktop and Mobile ApplicationsUserIQ, an innovative customer success platform helping businesses align around user needs, announced the official launch of its mobile capabilities. In 2018, UserIQ acquired Appunfold, a leading mobile engagement solution that has since integrated with and bolstered the powerful UserIQ platform. The complete UserIQ solution, which combines product intelligence, customer insights, and user engagement capabilities, helps companies orient their entire business around customer success. Now seamlessly supporting applications across the desktop and mobile spectrum, the UserIQ platform optimizes the entire customer experience, no matter the device used.Accessing software applications across multiple devices has become a must-have functionality. According to Statista, mobile apps are slated to generate nearly $189 billion in revenue by 2020. This growing popularity of mobile applications means that businesses need to equip themselves with mobile capabilities that allow them the best opportunity to engage with their users.“Our goal at UserIQ has always been to put users—our customers’ customers—at the center of everything we do,” said Aaron Aycock, founder and chief product officer of UserIQ. “With the rapid growth of mobile, it’s important for us to be able to serve customers across all of the devices they use for their businesses.”Marketing Technology News: RainFocus Recognized as Account-Based Marketing Thought LeaderSince adding mobile engagement and intelligence capabilities, UserIQ customers can:Understand mobile engagement with real-time product usage data and customer journey paths for a complete picture of what users are doing in-appCreate tours, tooltips, messages, and other in-app communications that improve onboarding, highlight new features, and collect user feedback on both web and mobile platformsDeliver targeted messaging to users at the right place, on the right device, at the right timeTag features easily and quickly get customer campaigns up and running on both iOS and Android devices, without the need for a developerMarketing Technology News: Arvind Fashions Partners With Nucleus Vision to Create a More Seamless and Personalized Shopping Experience“Customer success is a top priority for any business, and UserIQ is now able to reach users wherever they are—be it on a smartphone, a tablet, or a desktop computer,” said Tyler Winkler, CEO of UserIQ. “We’re excited to bring this offering to the market so that organizations can help their customers achieve their desired outcomes through a seamless user experience.”Marketing Technology News: o9 Solutions Continues to Deliver Value with its Premier AI-powered Platform for Integrated Planning and Digital Operations AppunfoldMarketing Technologymobile engagement solutionNewsStatistaUserIQUserIQ platform Previous ArticleMenlo Security Hires Scott Fuselier as Chief Revenue Officer and Young-Sae Song as Chief Marketing OfficerNext ArticleAcembly Launches C2C – Simplified Cloud to Cloud Big Data Transfers UserIQ Brings Mobile Application Support to the Customer Success Market PRNewswireMay 15, 2019, 6:12 pmMay 15, 2019 last_img

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